I have an urgent needs at home for a staircase chairlift for my parents who stay at 2nd floor of our Terrence house. I contacted few local companies who all carry chair lift product . After comparison, I decided to place my order from Tai Hee Engrg Trading. The product, namely Pentium, is made in UK – It generally will take 6 weeks to get an ordered system received in Singapore. Mr. Aloysius Sim, the sale guy handing our case , was really good and professional, I think he is very clear about his product and is willing to put in extra efforts to manage the entire process – From product introduction at my home, presenting it to us with a special arrangement in his office over the weekend to arranging the system promptly installed in only 5 weeks. Now we have the system installed and used by my parents for going up and down every day few times safely. Thank you Aloysius for a fine job done! Tai Hee is a company keeping customer satisfactory at first place. I could recommend it for its good service and dedicative staff!